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Frequently Asked Questions
Q1: How do you guarantee the quality of your products?
A: We implement a rigorous quality control process, including raw material inspection, in-production monitoring, and final pre-shipment testing to ensure every item meets international standards.
Q2: Do you offer customization or OEM services?
A: Yes, we provide comprehensive OEM and ODM services. We can customize specifications, dimensions, and materials according to your specific project requirements.
Q3: What is the typical lead time for an order?
A: Lead times vary depending on order volume and customization needs, typically ranging from 15 to 30 days. We strive to maintain efficient production cycles to ensure timely delivery.
Q4: What are your accepted payment terms?
A: We generally accept T/T, L/C, and other standard international payment methods. Specific terms can be discussed and finalized during the order confirmation process.
Q5: How are the products packaged for international shipping?
A: All products are professionally packed using high-durability, export-standard materials to prevent damage during long-distance sea or air transportation.
Q6: Can you provide technical support for product installation?
A: Yes, we offer detailed technical documentation and remote guidance to assist our clients with proper installation and maintenance procedures.
XUD Ovens
